Shipping policy
Shipping & Delivery
At Leather Circle, we strive to deliver your order to you promptly and safely.
In short:
- Orders ship within two business days.
- Sent via Australia Post with tracking.
- Delivery takes 2–7 business days (longer in peak seasons).
- Enter the correct address to avoid re-delivery fees.
- Undelivered parcels returned to us can be re-sent (charges apply).
1. Processing & Dispatch
- Orders are prepared and shipped within two business days.
- Once dispatched, you’ll receive a shipping confirmation email with tracking details.
2. Delivery Timeframes
- Australia Post standard delivery takes 2–7 business days after collection.
- Please allow extra time during holiday or sale periods.
3. Tracking
- All parcels include tracking.
- Track your order via Australia Post’s Track your item
service.
4. Parcel Size & Packaging
- Parcels cannot exceed 100 cm in length.
- Leather may be rolled with ends tucked to meet this requirement — this does not affect the leather quality.
5. Missed Deliveries & Collection
- If delivery cannot be completed, Australia Post will leave a card and redirect your parcel to the nearest Post Office.
- Collection requires photo ID + delivery card within 10 business days.
- Uncollected parcels will be returned to Leather Circle. Redelivery costs will apply.
6. Incorrect Address Details
- Please ensure that your shipping address is correct when placing your order.
- If an incorrect address is entered, we are not responsible for re-shipping costs.
7. Delayed or Missing Parcels
- If your order has not arrived within 7–10 days of dispatch, contact us immediately.
- We will lodge an enquiry with Australia Post to resolve the issue as quickly as possible.
8. Questions
For any shipping questions, please email us at admin@leathercircle.com
Leather Circle
admin@leathercircle.com
+61 4121 27327
.
